Business Operations Manager
Jacob’s role at Harcourts Packham is to oversee the day-to-day operation of our three office locations and to enhance the Harcourts Packham experience for our people and our clients. Jacob ensures our teams have the best products, training, and systems available to achieve their goals and deliver the highest degree of service to our clients.
With a real estate career spanning 7 years, Jacob has broad and deep industry knowledge. He understands the emotional journey every client undertakes, whether it is buying, selling, or renting. Jacob combines his technical expertise with his psychology background to apply an analytical and authentic approach to business.
Jacob is passionate about technology, and how it can improve the value of our relationships. His foundation in technology has been one of the key drivers in bringing all business functions into the online space; leveraging the power of artificial intelligence, data, and integration to provide a unified Harcourts Packham experience. This ensures our salespeople; property managers and administrators deliver a balance of high-tech and high-touch.